Your privacy matters to us. This Privacy Policy explains what personal data rsvip1 collects from Indonesian players, how that data is used, who it may be shared with, and the rights you hold over your own information.
Every piece of data transmitted between your browser or mobile device and the rsvip1 servers is protected by industry-standard 256-bit SSL/TLS encryption. This applies to login sessions, deposit flows, and all account management activity.
rsvip1 does not sell, rent, or trade your personal data to any unaffiliated third party for commercial or marketing purposes. Your information is used solely for the provision, improvement, and security of the rsvip1 Platform.
The rsvip1 Platform is operated for and principally directed at players in Indonesia. Data collection and processing practices reflect the needs of Indonesian members, including IDR payment processing and local bank integrations via BCA, BRI, BNI, Mandiri, and supported e-wallets.
You have the right to access, correct, and request deletion of personal data held by rsvip1. Requests may be submitted via the live chat support channel or by email to [email protected] and will be handled within a reasonable timeframe.
rsvip1 uses first-party cookies and session analytics tools to improve Platform performance, personalise the user experience, and maintain session security. No third-party advertising cookies or cross-site tracking pixels are deployed on the Platform.
For any questions about this Privacy Policy or the handling of your personal data, contact the rsvip1 team via 24/7 live chat or at [email protected]. Indonesian-speaking agents are available at all times to assist with data and privacy queries.
rsvip1 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the rsvip1 Platform at https://rsvip1.net. This Privacy Policy sets out in clear, formal terms the nature of the personal data we collect, the purposes for which it is processed, the circumstances under which it may be disclosed to third parties, and the rights available to you as a data subject.
This Privacy Policy applies to all services offered through the rsvip1 Platform, including the live casino, sportsbook, slot games, keno arena, and mobile casino interfaces. It applies to all registered members, prospective members who browse the Platform without registering, and any individual who communicates with rsvip1 through our customer support channels.
By accessing the rsvip1 Platform and creating an Account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately and may contact us to request Account closure.
This Privacy Policy is to be read alongside the rsvip1 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and rsvip1.
rsvip1 acts as the data controller in respect of all personal data collected through the Platform. As data controller, rsvip1 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that all processing activities are carried out in a lawful, fair, and transparent manner.
All privacy-related enquiries, data access requests, correction requests, and deletion requests should be directed to the rsvip1 Privacy Team via the contact channels set out in Section 15 of this Policy.
rsvip1 collects personal data across several categories depending on how you interact with the Platform. The following table summarises the categories of data collected and the context in which each is obtained:
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, national identity number (KTP), passport number, gender | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address in Indonesia (city, province, postal code) | Registration & account management |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit & withdrawal processing |
| Identity Documents | Scanned copies or photographs of KTP, passport, driving licence, proof of address, bank statements | KYC verification upon request |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone (WIB/WITA/WIT), session duration | Automatic collection on Platform access |
| Usage Data | Pages visited, games played, bets placed, search queries within Platform, click paths, feature interactions | Automatic collection during Platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, language preference | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, session time-out activations, responsible gaming tool usage history | Responsible gaming tools usage |
rsvip1 does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond that voluntarily shared in a responsible gaming context), or biometric data, except where expressly required for identity verification purposes and with your explicit consent.
rsvip1 collects personal data through the following primary channels:
You provide data directly to rsvip1 when you complete the registration form, submit KYC documentation, initiate a deposit or withdrawal, complete a responsible gaming tool request, or contact the customer support team. All data fields marked as mandatory during registration are required for the lawful provision of gaming services.
When you access the Platform, certain technical and usage data is collected automatically through server logs, session analytics, and first-party cookies. This data includes your IP address, the pages you visit within the Platform, the duration of each session, and the device and browser you are using. This automated collection is necessary for the proper functioning of the Platform and for maintaining account security.
In limited circumstances, rsvip1 may receive identity or address data from third-party identity verification service providers engaged to assist with KYC compliance. rsvip1 only works with reputable, contractually bound verification partners and does not acquire personal data from data brokers or marketing list providers.
Note: rsvip1 does not purchase personal data from third-party commercial data suppliers, social media platforms, or advertising networks. Any third-party data received is used exclusively for identity verification and fraud prevention purposes.
rsvip1 uses the personal data it collects for the following specific purposes:
rsvip1 processes your personal data under the following legal bases:
rsvip1 does not sell your personal data. We may share your data with the following categories of recipients where strictly necessary for the purposes described in this Policy:
rsvip1 engages trusted third-party service providers who process personal data on our behalf and under our instruction, including identity verification providers, payment processing facilitators, and Platform infrastructure providers. All service providers are contractually bound to process data solely as directed by rsvip1 and to maintain appropriate security standards.
To deliver the gaming experience, rsvip1 integrates content from licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. Certain technical session data (such as an anonymised session token) may be transmitted to these studios to initialise and maintain game sessions. These providers do not receive your identity or financial data.
To process deposits and withdrawals, rsvip1 shares the minimum necessary financial data with the relevant Indonesian bank or e-wallet provider involved in the transaction. This is limited to the information required to execute the transfer — for example, your account name and bank account number with BCA, BRI, BNI, Mandiri, or an e-wallet identifier with OVO, DANA, or GoPay.
rsvip1 may disclose personal data to competent law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or a binding order from a competent authority. rsvip1 will, where legally permitted, notify you of such disclosure.
Reminder: rsvip1 will never proactively share your personal data with advertising networks, social media companies, data brokers, or any unaffiliated commercial third party for marketing or profiling purposes.
rsvip1 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention principles apply:
Once the applicable retention period has elapsed, personal data is securely deleted or anonymised in a manner that prevents re-identification.
rsvip1 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While rsvip1 takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You play an important role in keeping your Account secure by maintaining the confidentiality of your login credentials and notifying rsvip1 immediately if you suspect unauthorised access to your Account.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your preferences, maintain your session, and collect analytical data about how the site is used. rsvip1 uses only first-party cookies — cookies set directly by rsvip1 — and does not deploy third-party advertising or cross-site tracking cookies.
You may configure your browser to block or delete cookies at any time. However, disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Detailed instructions for managing cookies are available through your browser's help documentation.
As a data subject, you hold the following rights in respect of personal data held by rsvip1. To exercise any of these rights, please contact the rsvip1 Privacy Team through the channels set out in Section 15:
rsvip1 will respond to all valid rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case rsvip1 will notify you of the extension and the reason for the delay.
Please note: Certain data retention and processing obligations arise from legal requirements that override the right to erasure. For example, transaction records and KYC documentation must be retained for the periods specified in Section 8 regardless of an erasure request.
The rsvip1 Platform is strictly intended for adults aged 21 and above. rsvip1 does not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in the registration and KYC processes, and rsvip1 reserves the right to request documentary proof of age from any member at any time.
If rsvip1 becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, the relevant Account will be immediately suspended and the personal data will be deleted as promptly as practicable, subject to any legal hold requirements.
If you are a parent or guardian and believe that a minor in your care has registered an Account on the rsvip1 Platform, please contact the rsvip1 support team immediately at [email protected] so that appropriate action can be taken without delay.
rsvip1's Platform is principally directed at players in Indonesia, and the majority of data processing activities are conducted in the context of serving Indonesian members. However, certain technical infrastructure components and third-party service providers engaged by rsvip1 — such as game content studios, identity verification services, and server hosting providers — may process data in jurisdictions outside Indonesia.
Where personal data is transferred internationally, rsvip1 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards include contractual data processing agreements with service providers that impose binding security and confidentiality obligations consistent with accepted international data protection standards.
rsvip1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, Platform functionality, or our data processing practices. When material changes are made, rsvip1 will notify registered members via email to the address on file or via a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this page will be updated each time a new version of this Privacy Policy is published. Your continued use of the Platform following the effective date of any updated Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed about how rsvip1 protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by rsvip1, please reach out through any of the following channels:
Effective Date: This Privacy Policy is effective as of January 2026. By continuing to use the rsvip1 Platform after this date, you acknowledge that you have read and understood the terms of this Policy. rsvip1 is committed to handling your personal data responsibly and transparently — your trust is the foundation of everything we do.
Now that you know exactly how rsvip1 handles your data, step into the action with confidence. Explore the casino, place your first sportsbook bet, or browse our full game catalogue — all backed by SSL encryption and 24/7 support.